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Art Files FAQ

Find answers to frequently asked questions about preparing art files for WePrintEDDM.

Questions About Preparing and Uploading Your Art Work

What size does my mail piece need to be?

The Every Door Direct Mail® (EDDM®) program requires that you mail commercial flats for simplified addressing. A commercial flat must be more than 6.125 inches tall or longer than 10.5 inches wide or greater than 0.25 inches thick to qualify.

How can I create a promotional mail piece that satisfies the requirements defined by the USPS?

WePrintEDDM's easy-to-use website is the simplest way to ensure your EDDM® mail piece satisfies the requirements defined by the U.S. Postal Service. It allows you to our template sizes so that you can then customize it with your own copy and/or text. We can preview your final mail piece to make sure it meets the requirements.

The EDDM Design I uploaded on your website looks blurry in my proof. Will it print this way?

Yes. If you followed the file specifications included with your product and your photo was successfully uploaded during the customization process, then it will print with good quality.

The photo I want to upload on your website to customize a postcard is not being accepted because of its file type. What can I do?

WePrintEDDM currently supports PDF image files for upload. If the file type is not being accepted because it is another file type, you will have to convert it.

Many photo-editing programs allow you to use the "Save As" feature to change the type of file.
Microsoft® Office Picture Manager and Adobe® Photoshop® are two popular programs that allow you to do this.

What are the requirements for uploading artwork to my order?

When uploading artwork to your order, the PDF files should not exceed 10MB. The artwork size should be 300 dpi or more.

What are the requirements if I am uploading all of the artwork for a WePrintEDDM flyer or postcard that I designed myself?

If you are uploading your own artwork, the uploaded file size of each image should not exceed 10 MB. Use the provided guidelines to ensure proper image sizes and bleed/trim clearance.

Before I can place my order, I need to get an approval of the WePrintEDDM product I customized. Can I send you my edited piece?

If you are uploading your own artwork, the uploaded file size of each image should not exceed 10 MB. Use the provided guidelines to ensure proper image sizes and bleed/trim clearance.